Rule-based WhatsApp automation

Your WhatsApp.
Your rules.
Your automated replies.

Automate customer FAQs on WhatsApp with replies configured by your business. Handle repetitive questions, deliver consistent answers, and pay based on your usage.

Rule-based automationUsage-based pricingYour business, your rules

Customer conversation

WhatsApp Business · live rule preview

Active
How much is delivery to my area?
We offer standard delivery. Please contact our team for delivery charges and estimated delivery times.
Automated reply
Matched ruleMatched

Delivery & shipping

deliveryshipping

Response selected

Rule priority #0

Consistent answers

Respond with the exact information configured by your business owner.

Automate repetitive questions

Handle common customer inquiries without answering each message manually.

Pay for what you use

A request-based model, so you only pay for processed usage.

Everything stays in your hands

A calmer way to handle
the questions that repeat.

Build a response system around the information only your business can provide. No guessing, no black box answers.

Custom FAQ rules

Define questions, keywords, conditions, and exact replies.

Keyword matching

Trigger the right response from phrases your customers actually use.

Business-specific replies

Keep delivery, product, price, and policy details in one place.

Welcome & fallback

Greet new conversations and handle unmatched questions gracefully.

Business hours

Set availability and after-hours messages around your real schedule.

Usage tracking

See processed requests and understand your usage at a glance.

Rule priority

Choose which rule wins when multiple keywords match.

WhatsApp connection

Connect an eligible WhatsApp Business number through supported onboarding.

How it works

Set the rules.
Let the routine run.

Automation follows the system you define, so your team can spend time where a human touch actually matters.

01

Connect WhatsApp

Connect an eligible WhatsApp Business number through supported onboarding.

02

Configure your rules

Add FAQ questions, keywords, responses, and matching conditions.

03

Automate and monitor

Let matching replies run while you track processed request usage.

See it in action

A reply for every known question.

Select a sample question to inspect the rule, keyword, and response that would be used.

Customer conversation

WhatsApp Business · live rule preview

Active
How much is delivery to my area?
We offer standard delivery. Please contact our team for delivery charges and estimated delivery times.
Automated reply
Matched ruleMatched

Delivery & shipping

deliveryshipping

Response selected

Rule priority #0

Pricing that follows you

Start small. Scale when the conversations do.

Your bill depends on the number of billable requests processed during your billing period. Pricing values can be configured to match your plan.

Free trial

Try it first

A limited number of requests to test the service.

Request access

Pay as you go

Flexible

Price to be announced

A defined rate per billable request, with no invented limits.

Get started

Volume plans

Talk to the team

Lower effective rates at higher usage tiers, if supported.

Contact us

Usage calculator

A directional estimate, not an invoice.

Pay for usage

Estimated monthly cost

$30.00

Calculated as billable requests × price per request. Fixed platform fees, if any, are not included.

Billing details stay configurable to your plan.

Workspace overview

Sample data

Current billing period · October 2026

View dashboard

Requests processed

2,418

+12.4% this period

Top rule

Delivery & shipping

684 matches · 28.3% of requests

Automated replies

96.8%

Matched by a configured rule

Usage history

Requests / week

W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12

Recent activity

Delivery & shipping684 matches
Payments312 matches
Welcome message147 matches

FAQ

Questions, answered clearly.

How does the WhatsApp FAQ bot work?

It checks incoming messages against the rules and keywords you configure, then sends the response selected by the matching rule.

Do I need to train an AI model?

No. WhatsFlow Bond is designed around predictable, rule-based replies rather than AI-generated answers.

Can I create my own automated replies?

Yes. You can configure the questions, keywords, conditions, and response text for your business.

How is request-based billing calculated?

Your estimate is based on billable requests processed during your billing period. The exact billable definition depends on your configured plan.

What happens when a customer asks an unrecognized question?

Your fallback response is used, such as asking the customer to contact your support team.

How do I connect my WhatsApp Business number?

Connect an eligible number through the supported onboarding flow. Availability depends on the integration configuration.

Ready when you are

Spend less time answering the same questions.

Set up your rules, automate repetitive WhatsApp inquiries, and keep your customer responses consistent.